Today I called Verizon Wireless to get off their solicitations list, and boy, was it a pain. The customer service representative told me that I was the first person he’d ever talked to who wanted off the lists, and I can see why.
First I called the telemarketing people, whose number is in big red print on the promotional mailing I got today. They sent me to customer service: 1-800-922-0204. At that number I had to press #, 4, 4, and then ignore the voice that told me to enter my Verizon Wireless number. After a while, the hold music came on (from “The Nutcracker”) and I talked to a nice guy who told me that he didn’t think Verizon had any mailing lists. Well, we straightened that out, but it took him a while to find the screen that let him put our information on the Verizon do-not-annoy lists.


