I’m completely terrible at this. I see I have new emails and let them sit there for days, weeks, months, before even opening them. One time I took over a year to reply to someone who I’m supposed to be a friend of!

How come people reply back so quickly though – you think you’ve cleared everything and get a huge sense of relief, and then the next day dozens of replies come flying in so you can never be up-to-date with anything.