No ground-breaking ideas here, but very entertaining talks, like every single other TED talk I’ve seen so far.

Tony Robbins made a good point that people complain about lack of resources (time, money, technology, contacts, experience, management), but in actuality what they lack is resourcefulness (creativity, determination, love, curiosity, passion, resolve).

David Pogue delivered a highly entertaining talk about simplicity in design. As things and software evolve, the tech support is more and more stressed. Not because the software becomes harder to use, but because its user base includes more and more clueless people:

You know how they say “Your call may be recorded for quality assurance?” Uh-uh. Your call may be recorded… so that they can collect the funniest dumb user stories and pass them around on a CD. Which they do!

The attached screenshot is Microsoft Word with all toobars enabled. The moral is: Simplicity sells.