One thing that really bugs me in the office is the amount of effort the sales and admin people put into working out VAT on orders.

It annoys me because we sell the vast majority of products at £99, £149, £299 and £499 (I think) so surely it would make sense just to get a post it note, work out the VAT for each price point, and stick it somewhere in plain sight by the PDQ.

I sort of want to go over and suggest this, but there are so many people involved, and it’s not really anything to do with me, that I don’t think it would be well received. It would just be someone from IT coming over and telling them how to do their jobs.

But grr, it would make their life so much simpler on a daily basis.