Absnasm has high apple-pie in the sky hopes for 2010!

commit fully to my life coaching process (read all 6 entries…)
Two sets of reactions, one astounding, one... underwhelmed. 21 months ago

The reaction to my last blog post from readers was astonishing – I now have lots and lots of lovely clients waiting to get sessions set up and going. They were all very speedy returning the exercises I gave them too, so motivation is clearly high – good work, clients! And more good work to come from all of you, I fully expect.

So now I really want to concentrate on getting some circle-of-influence clients – that’s the hairdressers, massage therapists etc I mentioned in my previous post. They’re the kind of people who could really bring in lots and lots of referrals – chatty people who meet a lot of clients themselves and who could extol my virtues to them all day long.

So yesterday I left work a little bit early and trotted down the high street in the affluent suburb in which I work, looking for likely victims accomplices. I popped into three different hairdressing salons and gave my spiel to the receptionist, explaining what coaching is, the situation I’m in, and offering free coaching to as many of their employees as want it in return for nothing more than a testimonial and a glowing report relayed to their clients.

To a woman, they were all bemused and didn’t quite know what to do with me. Two of them told me to come back tomorrow when the manager is in – not sure how this will help as it’s the stylists I need to speak to. One of them tried to give me my card back and told me that she was sure none of their girls would be interested in “anything like that”. I asked her to keep the card and to ask the stylists themselves, and told her I’d be back when I do the rounds again. Which I will.

I went home feeling a little despondent. I’m trying to give something away for free here, something extremely valuable, both financially and personally, and yet they don’t seem to want it. Who knows, maybe they don’t want their stylists to be coached in case they find a brilliant new career and leave, or in case their confidence soars so much they decide to set up on their own.

I thought that going in in person would be better, more authentic and persuasive than phoning, but maybe it’s not. And maybe the type of people I’ve been aiming at so far think coaching is a little bit “woo woo”. I’ve been trying to sell results, rather than the process, but it is tricky to do so, especially when you have to spend valuable time explaining what coaching actually is before their attention wanders or the phone rings.

I think I’ll look back at old client notes and note down some of the major acheivements my clients have made, so I have ammunition. I may also switch to offering my services to slightly more alternative therapists – reflexologists and the like – for now. I think they’re more likely to be up for the idea of coaching, and I can sharpen my sales pitch on them before I head back to the tougher targets.

Any fantastic ideas, as always, gratefully appreciated.



Comments:

lucyann2 I'm special

Aw Man!

I just wrote a really long reply then accidentally deleted it.
To sum up what I said;
Well done for being so confident and motivated in pitching your business! That shows real commitment and confidence. I think a lot of people just won’t know how to take it or won’t have heard of the concept before and therefore will be wary of it. Others confuse coaching with therapy and counselling.

Maybe you should try tapping into the students, teachers and lecturers market – i.e. Student unions/societies etc. There are loads of directionless people there, both students and teachers

Targeting thematic groups, places and shops. i.e. Belle and Herbs? Could Tash market you whilst he’s serving food? Your Belly-dancing class? Buddhist groups? Alcoholics Anonymous?

Self-help, community groups etc. It might be a good idea to research community groups in Newcastle and perhaps start off with an email or a phone call introducung your services and what you can do. People who access these services are more likey to be aware and motivated about what you’re doing. Off the top of my head, somewhere like Disability North, it might be attractive to them because your services are about helping people achieve what they want to in life regardless of disability.

Also, send me your pitch and contact details and your offer and I’ll send it to everyone at work, there are a lot of people considering a career change here at the moment so the time might be ripe to optimise on their indecision. Also, I’ll send it to my mum who lives in the bored housewife and middle-aged, new-age, middle-class hippy capital of England.

Oh, also, when I had my coaching we focused on my music and how to progress it. Why don’t you contact all the musicians you know who are trying to make it “big” and see if they want some help. Tell them it will be just like having a Guru like the Beatles had. Only a Yorkshire one who is witty and has a skype connection.

I’m still thinking, I’ll let you know if anything else comes to mind.

Absnasm has high apple-pie in the sky hopes for 2010!

Bugger!

Accidental deletion, I just hate that.

I’m not actually that confident in pitching business, to be honest. I have trudged up and down the High Street twice this week touting for free business and hated every second. You wouldn’t believe how hard it is to give something away for free, and you’re right, it is because people have no idea what I’m on about. A couple of them thought I was a fitness coach (!!!!). About 40% of them switched their ears off and bypassed the part when I said I was offering a service to them and thought I just wanted to put a card in the window or something.

Some good ideas there, though, my thanks to you. I’ll put them on the list. Or I’ll start the list to put them on, in fact.

I am going to compile an advertising emailshot (is that a word) at some point, too, so I’ll pass it on to you so you can send it around work and to your mum etc. I’m going to reel in the free coaching to non-Cirlce of Influence people for now, I think, because I now have quite a few clients waiting to start who will be great for practice but probably not that great in terms of spreading the word. But I am doing a package of low-cost coaching that will be really affordable to most people – £49 for three hours. I think that’s stormingly good value for the results my clients get.

gypsiewriter thinks life is beautiful and appreciates the cheer-bombs as of late! :)

I think you have a fantastic approach to all this, and I again wish you every success.

As for ideas, do you have a paper-trail other than your card? Like a brochure that outlines what you do, how you do it, and what people say about it? It does cost money, but people are more likely to say yes to something if they can read how good it is again and again. The idea would be working on them and one day you’d get a call.

And how about taking a stall at your local Mind, Body & Spirit Fair?

Or advertising in any Life Coaching publications? Or adding your site to any appropriate web-rings to make sure you get targeted traffic to your site?

You’ve probably thought of all this before, but it’s what I can think of.

Keep going and you’ll get there. :)

Absnasm has high apple-pie in the sky hopes for 2010!

Thanks, gypsie. I'll keep on keeping on.

Actually, no, I don’t as yet have any marketing materials other than my card and my blog. It is on the cards, though. I’ve got a meeting at Businesslink in a couple of weeks and I’m hoping they’ll tell me I’m eligible for mammoth grants for this kind of thing. Once I’ve written the copy for my website I can just copy it over and edit it a little. Apparently, advertising in magazines is really poor value for coaching – I can’t remember why, but I was told it at one of the seminars I’ve been on. But I love the idea of the Mind Body Spirit fair stall! I could so do that. Webrings I never thought of either, so I’ll add it to the list.

calypte 2010: the year of PMA!

don't fret!

So they didn’t really understand life coaching – that’s not your fault! Besides, do you really think they do so well at selling you on (so to speak), if they don’t understand what it is that you’re even doing!?

Incidently, why is it ‘accomplices’, but not one ‘accomplex’? Hmm. Yes, back to the programming!! O.o

Absnasm has high apple-pie in the sky hopes for 2010!

They didn't get it one bit.

But it doesn’t really surprise me. I think I’ll need to talk to the managers but also to some more mature practitioners, maybe in some very upscale salons.

calypte 2010: the year of PMA!

s'all an education

I admit, it wasn’t that long ago I would have dismissed the offer of life coaching as new age mumbo-jumbo myself. I mean, aren’t us smart people supposed to be able to run our own lives?

Then I got an education, mostly from watching you get to this point. Now not only would I consider it, but I want to sign all my friends up to a life coach too (especially when they rant so much about their jobs over lunch! ;))!!

Which is to say, I think you’re on the right track, you just need to find that gap in the brick wall of ignorance.

vex

May I suggest beauticians, beauty salons, spa/wellness centers and the like? I trust my beautician with a lot of my secrets and follow her advice quite often. :))

Absnasm has high apple-pie in the sky hopes for 2010!

I feel a visit to the local spa coming on.

It’s research, honest ;-) Yes, I think that’s a great idea. When a woman’s waxing your bits or zapping your facial hair, there’s a real bond there and you do find yourself confiding quite often. I don’t think I could coach my own beautician as I know her quite well, but I could certainly offer it to the other girls who work there. Thanks, Vex, on the list it goes.

weallareone resting, recuperating & recovering on a tropical island :)

just keep on, keep on...

even though they didn’t take you up on the offer, you are spreading the word about what coaching is.. and they will talk about you! Try leaving leaflets in so that their customers can read while they’re waiting for their “Hair do’s!”

I think talking to their manager is a good idea, they’ll be more likely to understand what coaching is.

It is a great idea getting clients with a circle of influence… but hairdressers aren’t necessarily the ones interested in doing coaching…. how about dentists, or doctors??? Or bank managers??

Also free, seems good, but sometimes it can make the product appear like it has no value… and if you were that good, why would you offer your services for free? I mentioned on my other comment I’m doing a 1st session free, that way if they like it, get value from it they can invest in themselves, if not they still will talk about you and you will get word of mouth from this..

I got a client today from this, she’s 62 and on a pension so I offered a reduced rate for her, because I wanted to help her achieve her dreams, and if she was paying much more it would actually prohibit her reaching them! I felt really positive about this, because I secured what is now my 3rd Fee paying client!!! :-)

It’s normal to feel dejected, but don’t let this defeat you… keep on keep on, you are doing great!

Absnasm has high apple-pie in the sky hopes for 2010!

I really need to get some leaflets designed and printed up.

I’m going to see Businesslink next week and hopefully I should get some grant money with which to do just that kind of thing. Unfortunately I haven’t had time this week to go back and talk to the managers. Lunch hours are somewhat dispproved of here. I mean, I can spend time eating a sandwich at my desk and doss about on the internet but if I actually leave the office it’s frowned upon – stupid, I know.

I do feel a little bit stymied at the moment, I have to admit. I’ve got a ton of clients starting soon, but only one is paying – he insisted, bless him – and none really fit the CoI type I am aiming at. While I’m working full time I just don’t know how I’m going to be able to get out and actually speak to people who would fit that mould. My time that I’m not in work is so limited, and it’s out of office hours, so no one is contactable. I don’t really know what to do. I’m going to send out a bulk email to all my friends with my three-hour Recharge with Revamp for £49 offer on it, and ask them to send it on to everyone they know. Perhaps I’ll add a complimentary hour on the front of that so people get four hours for £49. It’s getting pretty stressful at the moment. Seeing my way through this patch feels insurmountable following the rejections of the previous weeks.

weallareone resting, recuperating & recovering on a tropical island :)

It might feel

insurmountable, but it’s not.

You will get there!!

I’ve got 2 more clients today, and I got one on Tuesday too, that’s 3 more this week.. totalling 7 now!!

Leaflets are good, but I’m coming to realise getting a real connection with people, just through chatting and talking about what I do is really working. They are asking me to coach them, rather than me selling them anything… The first session being free is really helpful too, it doesn’t cost them to meet with me!! By the end of the session they are 90% likely to arrange a next session, because already they feel the benefits of it!!

Because of your limited time try concentrating on quality rather than quantity. Have you looked to see if there are any speed networking events near you, or business networking events? We have business networking groups set up and funding by our local council, perhaps there is something like that near you?

One of the clients I got is a photographer, so he has a wide circle of influence with the amount of different people he meets which is great!

Seriously think about scrimping and saving for 2 months, giving yourself enough to survive on for a month or two and then quit your job. Not having money I’ve found really is a great motivator for finding and getting my clients, and you have all the time that you need!

I’d love to chat to you about this, cos I think talking would be helpful to both of us, seeing as we’re both doing the same thing, are you free on sat am possibly? we could have a telephone coaching session for each other?

Absnasm has high apple-pie in the sky hopes for 2010!

Look at you go!

I’d be jealous if I wasn’t such a life coach, instead I’m impressed and inspired ;-)

I’ve started to look for networking groups – three or four have already made themselves clear to me, actually, and I’m going to one on Tuesday night at which Michael and Christine Heppell are speaking, so that should be good for flashing my cards and brilliant personality about a bit.

I’m finding it quite tough to actually explain what I do, though – maybe I could get a few pointers off you, as you seem to have it off pat now. I am free on Sat AM – I’ll drop you a line through 43P as I don’t think I have your email address, (which is odd as we’ve met).

ello keeps Hoff Week in her heart all year long.

Good work.

I’m so pleased to see you going after this so wholeheartedly.

Can you explain networking to me? I know that sounds like an überstupid question, but the truth is that I know it’s something I need to do as an artist and it completely mystifies me. Probably for some of the same reasons that “dating” mystifies me.

::Goes off to dust doily collection::

(This comment was deleted.)

Absnasm has high apple-pie in the sky hopes for 2010!

Thank you.

I am proud, but confused and stressed also. Finding the time to do all this is proving hellishly difficult. But I’ve started to compile a list of potential more alternative CoI clients, and will start calling them soon – working all day I just can’t get to them, and I’m concerned that if I go in in person on a Saturday, their busiest day, it’ll be poorly received.

(This comment was deleted.)

How about

trying gyms, yoga and pilates studios? They have one on one relationships with clients who are trying to improve their lives and have money to spend on it. Their personal trainers and instructors probably want to improve their business, achieve certifications etc and may be a bit more goal oriented than hairdressers (sorry, awful generalisation, I know).

So long as you pitch it so your service complements their training services, not takes over from it, this could work. They help their clients get results in physical fitness goals, you will help them achieve career and personal goals.

Absnasm has high apple-pie in the sky hopes for 2010!

I'd like to say I knew a lot of hairdressers who'd dispute that...

..but sadly, from my experience so far, you’re right. I pitched to a group of them last week and their response was ”... naaahhh… I think we’re alright, thanks.” When I asked them if they had any unfulfilled goals or ambitions they all went, “No, not really.”

!!!!!

You’re right, though, the gyms, yoga places and all that are a great place to start – I’ve met coaches who have worked out mutial agreements with local gyms where they become the sort of in-house life coach and get tons of referrals. However, I’ve actually been in to the local gym quite a few times and tried to get the staff interested. So far none of the trainers have bitten, though the receptionist seemed really interested (but hasn’t rung back). It’s so frustrating. Having lived a goal-orientated, acheivement-based, self-developing lifestyle for nigh-on three years now, I just don’t get how people can turn this down, even when I’m offering it free – it’s so alien to me!

Myself is learning to love herself

If you were in Brazil,

I’d say the problem is you’re offering it for free, so people are skeptical that you can be a good professional and that what you are offering really works (That’s the way it is in the Brazilian culture). Don’t give up. It is hard work, I know, but someone will be interested and that’s how it all starts.

Absnasm has high apple-pie in the sky hopes for 2010!

Yes, that has been suggested to me.

I’d say it’s a combination of a few factors. I’m not offering it in the right places, I’m not offering it in the right way, that is to say, I’m not amazingly confident in my abilities at the moment so I need to practice (hence all the free coaching I’m doing) and, yes, I’m offering it free (though I’m closing that floodgate for now) so people don’t necessarily value it. Never mind, I’m working on all of those aspects every day. I think once I’m more confident and am able to go and offer my services to the right kind of people, things will pick up and word will get around.

calypte 2010: the year of PMA!

different scenario, same problem

(Okay, so I’m obviously in a very ego-centric space right now!)

Y’know, it occurs to me that this is the same kind of problem I’m having right now: I’ve been learning learning like mad, now I want to DO something, but dagnamit why am I not instantly perfect at it!?

Your approach is inspiring.

Danadanadana Rearranging and revamping

As I read your entry

I realized that what you need is something I just learned about recently.

My new boss is crazy about networking. And – it seems to work for her, she gets tons of business through her networks.

One of the organizations she belongs to is a women’s group, and the other is an international networking group. That one’s purpose is business networking, the members (printers, realtors, mechanics, lawyers, computer geeks, etc) give their own clients referrals to other members for other services – which sounds exactly like what you’re looking for. I’m sure there’s one where you live. It’s called BNI .

I know my boss was saying that they have a personal coach in their chapter here in Vancouver (they even have a tour guide who specializes in snowshoeing as a member!), so maybe you can find a group that needs one where you live. One note of caution, I think it’s a little pricey for membership, so you’d have to be serious about it – but worth looking into. And probably more fun than going from shop to shop doing cold calls and getting confused and wary looks from people.

Best of luck!

ello keeps Hoff Week in her heart all year long.

Don't be despondent!

My guess is that people are more apt to react positively to things that they think they have discovered themselves rather than things they think are being “sold” to them, even though you’re offering a free service here. I’ll think about it some more tomorrow (or later today, depending on how you look at it) after I’ve slept, but I suspect that you can reach these sorts of people with just a slightly different approach. For instance: who’s your hairdresser? Also, I liked Lucyann’s suggestion about students. Most colleges here have a (free) counseling service for students, and if your local colleges have something similar it might be worthwhile to contact them.


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