Many products now have a toll-free phone number where consumers can call to complain or comment. It occured to me recently that I only call when I am complaining, though this does not happen often.
So….. I decided to call when I discover something that is extra good or delicious or interesting. It takes the person in the call center by surprise to receive good feedback on their product instead of the usual negativity, and they respond quite happily. I know that their job can be fairly stressful.
This is a fun project. ;-D


