We’ve had some delays but the biggest has been getting our mortgage finalised. Our mortgage advisor is on holiday again.
We got the mortgage in principle 5 weeks ago and in this time she’s had a 2 week holiday, moved branch without telling me (even though I had an appointment with her 2 days before the planned move) and now she is on holiday again and didn’t say anything. In addition to this I’ve had problems with head office not reading my application correctly – they said I hadn’t included the childcare costs for the children aged 5 and 7 – I don’t have any children and the application said this.
I’m not impressed with the service and am complaining today and hoping that they’ll get things moving faster.
I don’t need this right now – I have enough other things on like working all hours on a big project at work and dealing with all the legal aspects of buying a very old building (the solicitor the estate agent recommended is not good, efficient or even accurate!).
Aaaarghhhhhh
