Yesterday, I got an email from the VP(who’s currently in Zurich on a business trip) telling me that I’m doing a really great job and that he has received positive feedback from Zurich about my performance and how I’m proactive with CART issues. It completely made my day. It’s the VP who emailed me personally, can you imagine! Best compliment I’ve ever received thus far in the bank. I’m motivated now to get that A+ performance rating in my appraisal this year.