The other day on the way home from work, I pulled out my cell and began scrolling – who to call? I don’t have a long commute – about 20 minutes – but it seemed like a good time to reach out and touch someone (do they say that anymore?).
I called a high school friend (I’m still in touch with quite a few). She wasn’t home so I left her a message, just saying hi.
She called me that night. She proceeded to tell me her older (by 15 years) was going in for heart surgery the next day at a hospital near me. Oh my! My brother-in-law is a Physician’s Assistant, working in the Cardiac wing of the same hospital.
After getting off the phone, I called him. He checked the schedule and coincidently, is scheduled to care for her sister. Small world! I gave him my friend’s cell number.
A day later, my friend IM’d me to say my brother-in-law checked in with her twice during the surgery, and after in recovery. She said he was great.
Then she thanked me. “For what?”, I said, “I didn’t do anything”. She said that by calling her, I ended up helping her get through a very difficult day. By hooking her up with my brother-in-law, she had a “regular” person to explain things to her and get her answers, relieving much of her concern and worry.
All from 1 phone call.