I had to make a call about my student loans. They were saying my account was delinquent, I didn’t make last months payment, and I had late fees added on to it. It was paid and I even mailed out a copy of my bank statement clearly showing that, but my account status hadn’t changed.

So I picked up the phone and called. I got a foreign guy and it was a little hard to understand him, but it was fine. He told me that my copy of the statement was received and that it would take up to 14 days for the change to be made on my account so just keep checking the account online.

Calling will never be my first choice of contact for things like this, but the fact that I no longer freak out having to make the call is such a great improvement for me. I think I just may end up marking this off my list pretty soon.