So, I went to Wendy’s today to get some dinner and wanted to use two coupons (I was really hungry and really broke). Well the fine print says “one coupon per customer visit” so when I was ordering I asked if I could use the second coupon. Before I even finished my question the lady says “only one coupon per visit” in a really snotty voice and then tacks on a fake “sorry” in a really irritating voice (you know what I’m talking about right?).

I can deal with them not accepting two coupons. It’s dumb, but I can deal with it. The rude way she spoke to me though really made me fume, so I pull up to the first window, pay, then pull up to the second window to get my food and immediately recognize the woman’s rude tone.

So I grab my food, pull around the building and get back in the drive through line. I ordered again, using my second coupon this time and pay at the first window. The girl there did a double-take and just laughed. Ahead of me at the second window the snotty manager was holding my bag of food out the window, so I just kind of rolled real slowly past her and took my food without ever coming to a complete stop. The look on her face made my week!

I know what I did was hardly aggressive, but I at least think it was assertive.

Do you think that qualifies as asserting myself?

And maybe assertive is better than aggressive. What do you think?

What would you have done?