dragonfly35 Hangin' in there.
I got a special offer in the mail from my phone company that would reduce the price I pay significantly. I called to make the change, but couldn’t figure out the password and it wouldn’t take the last 4 digits of my social. Turns out my ex was still the primary account holder and I was a sub-account of his! I had separate billing, but the account was never actually separated out and he had responsibility for my account and I had no authority to make changes on my account!!
Eventually, after about an hour on the phone, I got things sorted out, the account put in my name, my phone reprogrammed, re-registered for an online account. And then, after more time on hold, I got the change in plan I wanted.
Ironically, I lost his work discount, which had still been on my account, so I am not in fact saving hardly any money. However, I am so grateful that I found this out and have my own account in my name now.
I’d put off calling for about a week, but I’m glad I finally did call. I’m getting a little better, but still am a bit ridiculous about putting off phone calls. I may resurrect this goal again soon.