I had to go in and get my blood test done after work. I tried to make an appointment online, but the web site for the Quest Diagnostics would not come up. So I just decided to walk in and get it done. The waiting room was not too busy, but I found out that all the company computers were down, so everything had to be done by hand. My phlebotomist was excellent and the blood draw was quick and easy. The entire process was slightly less than an hour.