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Dine at Tarrador's Table (read all 19 entries…)
Banquet Dinner

Last Saturday we executed a sit-down 3-course dinner for 250 where I work. This was not a huge chore except for 3 things: The client decided at the last minute to change the dinner from a buffet to a sit-down; the budget was adapted but not significantly, giving us very little money to work with; it was the first large event I would oversee and in the wake of the previous chef’s reign there was a lot of concern over how it would go.

I kept the menu KISS simple with a mixed green salad with dried cranberries, candied almonds, house croutons, a slice of poppy-seed crusted goat cheese, and a home-made raspberry vinaigrette. Followed by the entree which was a spinach and roasted red pepper stuffed airline chicken breast, saffron mashed potatoes, vegetable medley, and lemon-garlic cream sauce. The menu finished with cheese cake topped with mixed berries. We also made some vegetable napoleons for anyone wanting a vegetarian alternative. Very simple, very direct, very cost effective.

I had to do a tasting for the event cooridinator who has been very reluctant to do these kinds of dinners because of the elaborate production they would become under L’s management. Too many components, too much fru-fru foods, too much staging. She didn’t like the huge production these dinners would become because she felt it allowed too much room for mistakes. Realizing this, I presented her with a simple menu and did a tasting for her, which she loved. Even though my staff had worked pretty hard during the week, I had them come in to handle the plate-up because I knew we would handle it better than brining in some temps or other staff less familiar with what I was doing. It didn’t help that we had another breakfast/lunch buffet for 250 people that same day, but we got through it and the dinner went off without a single hitch. That has been very rare at this location, to have a hitch-free event. But we did it. I was even able to cut the staff early so they could have as much of Saturday evening free as possible.

L was in the kitchen, working on another event. He’s not really supposed to be in the kitchen, having been banished from the premises, but he had prep that needed to be done. He was constantly over my shoulder, shaking his head and smirking and rolling his eyes. Despite all the praise and compliments we got from the diners and organizers, he didn’t have one good thing to say about the evening. That came as no surprise.

Monday the organizer came to me and said how well everything went and that the customer was very happy with everything, especally the food. They said they would book our facility again next year for their annual event. She was delighted and clearly relieved. She asked me to create some sit-down dinner menu options that she could sell, now that she had more confidence that we could pull it off successfully. That was a huge coup for us and a nice step forward in repairing the relationship between our company and our client.

Yes, there were somethings I was unhappy with… To safe money I bought some berries from a vendor who could deliver them quickly and cheapy. Half of them were over ripe and not suitable for putting on the plate. I ended up turning them into a sauce and blending them with the good berries to rescue the dessert, and actually improve it. I wanted BD to take a more active and leadership role in dealing with the hot food, instead he complained and wanted to play the victim when things weren’t going perfectly. He wanted to take short-cuts not because it would actually safe time but because he was afraid he’d be stuck doing some mundane task. He used way too much turmeric for the potatoes, cutting back on the saffron, when I had said use a lot of saffron in the cream and butter and a little turmeric in the water for the potatoes. I think he was just being chintzy with the saffron, whining that “a little goes a long way and they won’t appreciate it anyway”. Instead we ended up with bright yellow potatoes that definitely tasted of turmeric and not as much of saffron. Still, this is a good thing, since it allows me to identify weaknesses and problems in our team that need to be addressed, gently or forcefully.

Everyone else performed terrifically and it was by far one of the smoothest and most organized dinners we have executed since we have been there. With that I am pleased.



Comments:

Yay!!

You must feel so encouraged! Sounds like you knew exactly how to use your team to take advantage of its strengths, and you already spotted where some weak links are to try and bolster them.

Eyerolls? Well, I guess you not only salvaged the berries, sounds like you were able to turn some sour grapes into a dish, too, and serve them right back to someone…

Tarrador rising...

It was a nice way...

to enter the position. Right over the weekly staff schedule I post copies of the positive/negative emails and letters we get regarding food and such. We have gotten six positive reviews during my inagural 2 weeks.(I do take them down after about 2 weeks. When someone asked what happened to them I said: “What have you done for me lately?”)

Sour grapes? Yes, to some degree. In fact it was his suggestion that I replace him when it became apparent his postion was becoming untenable. You’d think he’d be at least a little supportive. At heart I think he is just a very bitter and negative person. Doubt he could taste the sour grapes over the ashes in his mouth.

The good thing about moving forward is there is very little time for looking back.

Can I ask you a professional question?

How do you keep so many plates of food hot as you are plating them? It seems to me like even when I serve dinner for just a few people, unless I serve family style and bring out the still hot baking dishes, by the time I get everything onto the plates and to the table, it’s barely warm.

The photo of you getting everything plated made me think of this!

Tarrador rising...

It comes down...

to organization and timing. One key factor is to start with hot plates. We put ours in a hot box about an hour before our plate-up. At home you can put plates in a warm oven. We keep the food as hot as possible until time to serve, of course. Then it is a matter of having people assigned to specific jobs, from pulling out the plates to dishing out components of the dish, to garnishing to carry the plates to the table. Every thing must flow and everyone must keep up. That evening we assembled the plates and got the room served in just under 20 minutes, which isn’t too bad.

Things to help include keeping food centered on the plate, component atop each other. This concentrates the heat and keeps the food warm longer. Heavy starches like potatoes or pastas remain hotter longer than starches like rice and vegetables. Topping with a hot sauce or gravy helps too. Start with hot plates, have hot food, keep it tight together and drizzle with a hot sauce, if your menu calls for it. Then get those plates to the table! Enlist help as needed. I did one dinner at home for some friends that consisted of five courses. I asked a different person to come into the kitchen and help me plate each course while S. ran the plates to the other diners. Everyone had a good time and those who helped build the plates were excited to participate.

Thanks!!

Harmless Dilettante What I should have said was nothing.

Wow!

I don’t think I’ve ever fully appreciated how much human management goes into the behind the scenes prep at a big event. I just assumed it was an assembly line factory back in the kitchen. I’ve never really thought about how many egos needed to be massaged or how many people had to be matched to a job appropriate for their temperment and skill level.

Thanks for sharing this.


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