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How to meet my quotas at work and improve my people skills by ClocksDeclaring

"It helps to complete a goal like this when the DM says we no longer need to worry about those numbers."

How I did it: Turns out we're no longer concerned with Power Ups and pre-orders because Christmas is coming. Meaning, don't bother the customers with that, darn it, they just want through the line ASAP. D:<

But now we are more worried over pre-owned, trades, etc. Which is no problem, mainly because it's the customer's choice to trade games in, but also because it's rather easy to convince someone that, "You can get this same game a lot cheaper! And if it doesn't work, you bring it back within seven days and get a replacement for free!"

Of course, there are some who simply choose to be blind to cheaper prices. Or just like things brand new. I move on.

But I am also so talkative at work now it's crazy; sometimes I feel I babble way too much. But... I just have fun speaking with the customers, and my coworkers (Cooper and Eric especially, I find it easier to talk to men that are either much older or younger than me--sorry Jake, you're just too close to my age! D: Baw) because we talk about things I know stuff about (for the most part) and I love to learn more about it and talk about it! Games are just fun, fun to play and talk about.

So despite the fact we've received new goals, I think I can say goodbye to this one; I feel confident and sure that I've passed this.

Lessons & tips: Keep yourself open, look for the people who obviously want to talk about something. There's always one. 

Make sure to keep your goals at the forefront, but don't ignore the customers' needs just to get your quota.


 

Nov 15, 2011, 06:54AM PST | 0 comments | 1 cheer


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