face my fears

I REALLY want the ability to deal with confrontation in a calm and effective manner…
Because I come across as being incredibly self-assured (which I am, more often than not) People often make the assumtion that I know how to assert/stick up for myself. The truth couldn’t be more different, though; in reality I become this pathetic and helpless little girl, utterly lost for words when it comes to any kind of confrontation. I would sooner stick my head in the sand and hope the problem vanishes.