help people more

I´ll give an example of what I have done.
One day my cell phone wasn´t working, so I called to the call center of my carrier, and the girl who answered me was very kind and helpful…so after she helped me, I said I wanted to report to her supervisor how good employee she was…she was very flatter and I know I have made her day…

See…It´s so EASY, when you really want it!