I have the ability to explain technical concepts to non-technical people. Folks outside of the IT group at work really appreciate it and I appreciate being appreciated =)
Some recent samples of my e-mail snippets that have received comments specifically on the understandability:
There was more data added to the screen when you click the button. It has to run around all over the database to grab stuff to show you, so that’s why you’re seeing such a huge slow-down from the previous release. We’re going to try to make it more efficient… maybe make it run around to less places, maybe do something faster… we’re on it. =)
And this one shocked even me. It just came flowing out like stagey Shakespeare trash:
I found the problem. It’s just one little setting in the database, but it’s so deeply entrenched within the bowels of yon database, ne’er to be extracted for love or for money.
What’s weird is, I thought that was a line from some book or play. But I googled it and found that the exact phrase doesn’t return anything, so I guess it’s mine =)