Creating Passionate Users post — 1 year ago
Creating Passionate Users is a blog about teaching, learning, product design, user experience, etc. They talk a lot (positively) about surprise and inspiration. Usually when people think about user experience, we try to reduce fear. But here’s a post about how fear can be a good thing.
http://headrush.typepad.com/creating_passionate_users/2007/03/helping_users_f.html
