Running my own outreach centre at Redhill is a fantastically rewarding job, and though the hours I do are more than those I am paid for, I take a pride in how my centre is run and how well the sts achieve and are cared for. I know that the sts can turn to me and tell me what’s going on in their lives if they want to, but they don’t have to, and I hope they feel my sympathy even if I don’t say it.
I have a quite elderly man with learning difficulties doing maths with me. I’m not sure he’s going to achieve at the level I’ve put him on. I don’t want to set him a challenge too far. But it would be great if Learndirect could take him a bit further than his is at present. His problem is word blindness. He had trouble with a task for sorting number values just because he really can’t see the difference between Tth (ten thousand) and Th (Thousand). I stood over him and made him write each number down before he entered them in the table onscreen. I noticed he occasionally transposed numbers. He is a typical dyslexic. I told him he has word blindness. He had never heard this term and asked me about it yesterday. I said, without any obvious sympathy, that he can’t see the difference between certain groups of letters. He was really pleased to know what his problem is. He told me that 10 years ago he was discovered to be colour blind. I thought this very interesting and pointed to a patch on screen that I might call “the green button”, and I asked him what colour it is? He said he couldn’t really tell. He could see blue and lilac. At first I was a bit scared of this man I’ll call K, because he has an odd manner, but I have changed. I start off wary of everybody in case they want more of me than I want to give.
Another interesting learner is a woman of my own age who can’t read. She is a mum with a happy smile and nature who always comes in with her sister. They always come early and wait for me to tell them it’s OK to sit down and log on. They bring in a great sense of excitement. Maria had never used a computer before her Initial Assessment. She was thrilled that she so soon got the hang of clicking the mouse and now she enjoys using the keyboard to type words. She told me she couldn’t read and write, and my heart dropped because for people who are really illiterate there is nothing we can do, except refer her to her local FE college, but her assessment came in at a low level of literacy so we can build on that. I noticed that she has no difficulty with recognising or forming numbers, and that for someone who has had very little education she is quite numerate. She can recite the alphabet and knows the difference between vowels and consonants. She’s doing really well with letter blends and I know she is going to progress through the levels because she wants to, she really wants to, and this is her time, this is the time that she will do it, partly for her children. Now I have never made a fuss of M or treated her any differently from other learners. I am very interested in her progress partly because I am interested in the methods and strategies the course provides. Sometimes learners do just vanish and one never finds out why, and when one has built up a relationship with them this is particularly hard. Perhaps I am a bit hardened to that happening now, so I want to keep things impersonal as far as possible.
There is one learner who has just taken a low level Maths qualification, and getting that woman through her Maths has been like pulling teeth, and I do sometimes get quite irritated by her ability to give wrong answers to really simple questions. I panic her by questioning her and she answers at random.
Then there are lots of learners who are like me, really, just wanting IT quals so that they can go for office jobs, or Maths quals so that they can move from admin to take a degree and become professionals in schools or social work. There are some fantastic people coming to the centre in Redhill and I really enjoy giving them time and encouragement.
