...the reason I’m marking this off as done now is for several reasons.
1) I offered to make a booking at a restaurant over the phone, rather trying to palm it off on someone else because I was too much of a wimp.
2) I now answer my own phone at work without even a moment’s trepidation.
3) I don’t much like answering colleague’s phones, but as long as the person on the other end isn’t a completely unreasonable human being, I can handle it.
So in other words, while a career in telesales is probably a no-no (which tbh I’m not too upset about!) I think I can now function pretty much as normal when it comes to telephones! 12 months ago
...I now supervise a guy at work who obviously has severe phone phobia as well. After dealing with the simplest phone call he frets about it for ages afterwards that he might have said or done something stupid. I try and reassure him because I know exactly how he feels (not that I can really tell him because I don’t want it to be public knowledge how much using the phone bothers me) but he still has to do it. I feel very hypocritical forcing him to face up to his fears when I’m still so uncomfortable facing up to my own! I know that in the last year, since I’ve had to take more phone calls, I’ve become a lot more relaxed about it – so I’m sure that given time, this guy will also learn to deal with his fear. But right now I feel like the meanest person in the world. 2 years ago
I’m really suprised how many people have this problem too.
I can answer the phone without any hesitation or worries at all, but making a phone call terrifies me.
I will do ANYTHING to avoid it and I find it hard to even call close friends and my family. This has become really difficult, especially lately as I have a really important call I have been avoiding making. I know that I really really need to do it, but I can’t.
My goal is to do it by 10am the day after tomorrow, since I have the whole day off work (it’s so pathetic that I need recovery time for a phone call.) 2 years ago
Literally this morning I felt really good about this goal. I’ve been having to handle a lot of phone calls at work on behalf of another dept. – they’re not phone calls I can deal with, I just have to either take a message or transfer the call. I’ve been doing fine with that – I don’t like having to do it, but I’ve been getting on with it, and this morning I thought, hey, maybe I’m getting over my stupid phone phobia at last.
Then this afternoon I get one stupid phonecall and it sets me right back. The guy is angry, he won’t accept that he’s talking to someone from a different department who doesn’t know how to help with his query, he won’t get off the phone until he talks to the right person (who is already on a call) and he makes me feel like a right idiot in the process. I’m in a right state, and then Tracy breezes in, takes the call and handles it so effortlessly that I just feel like a pathetic loser. Why can’t I do that, why do I end up shaking like a jelly and barely able to stop my voice wavering?
I don’t know who I was kidding this morning. I’m nowhere near completing this goal. :-( 2 years ago
I’m so much better than I was. I still get a bit freaked out, but (I know this sounds pathetic) today I phoned a restaurant and booked a table, and I didn’t get tongue-tied or nervous at all. A year ago there’s no way I could have done that. Maybe this time next year nothing will faze me anymore. :) 2 years ago
Well, this is funny. I didn’t think others had this problem. The whole reason I found this was because I was trying to do whatever I could to avoid making a phone call to set up an appointment. I made the call and it lasted about 2 minutes. Even knowing it’d be short, my heart beat increased and I had to re-dial several times before actually letting the call go through. I’m only 19, so it’s a bit reassuring to see that there’s adults with this problem, and it’s not just me. 3 years ago
I recently got promoted and now my boss keeps asking me to make phone calls to our clients. I think if he knew how freaked out I get about using the phone I probably wouldn’t have got the promotion so now I have to hide the fact that I’m scared. To an extent this is helpful because even though inwardly I’m having a panic attack I still have to grit my teeth and do it. And I managed it today without too much fuss. So I can do it. Maybe eventually I’ll reach the point where it doesn’t faze me at all. 3 years ago
So glad that you’re all trying to work on the same thing as me – didn’t think anyone else would be!
I used to have Social Anxiety Disorder too until I got treated with NLP and hypnotherapy. However, this is one remainder from those scared days and I don’t even know why!
I have no issues talking to people face to face, but I don’t even like picking up the phone to friends and I hate making calls at work.
I think it might be 2 things – maybe knowing it is not as easy to say ‘no’ to things (thinking up excuses etc without being able to show body language). Also I sometimes think I’ll be disturbing people (even if I might be phoning for their own benefit).
Argh, I don’t get it but I need to work on it now as it is starting to effect my work. Would love to share what works with you guys. Good luck all – let’s get over this! 4 years ago
I managed to make a phone call the other day without having a panic attack.
It sounds pathetic to be so pleased about this but it’s taken me so long to get this far.
I suppose it’s just a case of getting used to it really. But I still would rather email. ;-) 4 years ago
I hate answering the phone at work in case someone asks me something I can’t deal with. It’s not a problem at home, and it’s got a lot better at work since I’ve become more familiar with my job, and I also have a handy list of other people I can transfer calls to if I find that what someone asks me is not something I know about. But I still panic momentarily when the phone goes, and have to hope someone else will answer it.
Making phone calls still terrifies me. I don’t know why, and that’s really what I’d like to get over by the end of this year. I applied for a supervisor’s job at my work recently and although I did pretty well in the interview they chose someone else because he has more confidence on the phone and in face-to-face situations. So basically, if I don’t sort this out soon I really am never going to get anywhere. Which is a depressing thought. 4 years ago