The losers in life think they have all the answers. They can’t learn because they’re too busy telling everyone what they know. 13 months ago
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I think sometimes especially when I am angry or tired, I do not wait for the person speaking to finish what they are saying before I start speaking.
I think this is something I need to focus on, no matter who I talk to 2 years ago
How I did it: you have to think of the way people approach customers, "the customer is always right". assume that people are right in what they are saying and doing, because that is the way that they have probably gone about doing it. so then you can get to understand them better. Read how I did it… 2 years ago