Just got a letter back saying that they’re not accepting my claim without a copy of my eticket. They were at least nice enough to send my boarding pass back to me, so that if I ever do get my hands on the eticket I can resubmit everything. They also informed me that travel agencies keep records of things like e-tickets, so I’ll see if I can track it down that way. 6 years ago
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I sent everything off.
I still have no idea if they will give me the miles since I don’t have an e-ticket reciept. I am convinced that I never got one, I have an email confirmation/itinerary from the travel agency. And I still couldn’t find the boarding pass for my return flight.
I’ve done all I can do. Now to wait. The website says 2 months to process. 6 years ago
I must send in
- both boarding passes
- e-ticket reciept
- A written letter
- one boarding pass
- email confirmation.
- A draft of a written letter
Is the confirmation the same as the e-ticket? I have no idea. Does “written letter” mean that it must by handwritten? If so, what a stupid rule. When I get back to work I’ll ransack my desk, again, for the missing documents and send it all off. Even if I only get miles for the one flight, its still worth the time.
I can’t just give up like I did last time. If I had all the miles they owed me, I’d have enough for a trip to europe! Most of those are past the deadline, but I won’t let them cheat me out of the miles from my last trip. 6 years ago