This is a goal I really struggle with. I work in the events/hospitality industry and our pace of work is mind-numbing sometimes. I try to walk away from it and not think about it when I’m off but it is extremely difficult. How do you balance servicing the client to an exceptional level so they have a terrific experience in the place I work and in the city for which I work with being able to have a real life with time for fun and interaction and doing the things I love? The issue always comes down to time and urgency. An event has to happen on the day/s it is scheduled to happen no matter what. It is sort of like working for health care in the sense that events happen at times when other people are generally at work – nights & weekends. And it is a 7 day a week, 10 – 15 hr a day business (and for hotels it is 24/7). There are never enough workers to really do the job well, or enough resources, and one ends up feeling terribly expendable and a commodity instead of a valued member of a customer service organization.
Anyone who has any insights, I welcome them!