learn to deal with difficult people

Good lord, I give up!!! I am in customer service at a veterinary clinic. Yelling or being aggressive to get what you want is not cool, people! I actually come in every day just to help people. I’m not there to make life harder so give me a chance. Sorry…needed to vent after today. I think I just need to leave customer service. If you read this, please be mindful of the people behind the counter: honey is taken so much easier than piss and vinegar.

Today at work a woman who I was trying to help went psycho on me. She screamed at me and then said, “F* You!!”. I was calm. I guess when someone is that crazy all you can do is walk away.

Attacked by my own teammate today during a group meeting. She later admitted she came into work angry and she just let it pore out in a tirade during our meeting. I tried to listen and respond, but she was stuck to her viewpoint. She is poisoning the rest of the team with her negativity. I talked to her afterwards so that I wouldn’t stew about it and she still JUST DOESN”T GET IT. It’s one thing to have clients/customers be rude and insulting, but I feel blindsided when it’s a coworker.

Just when I think I can cope with the general public, some demanding person pushes my buttons. Will I EVER develop the patience to cope with this??!!! Last week a client said to me, “I don’t care how you do it, just make it happen.” I am afraid I went off on him and told him not speak to me in that manner. Today a woman told me our records were wrong because she remembered it a certain way. It never occured to her that she could remember it incorrectly. She actually said to me, “I want you to admit you are wrong.” AArgh! So far my way of dealing is getting a big fat headache.

This is really hard..especially when people do things you know are wrong and yet they are so blind that they dont even notice. Its really difficult when you find close friends stealing from you or family that is emotionally affecting you. Sometimes it comes to a point that you cant even trust your own partner.

Its hard to deal with these things when it blows up in your face. However, we learn more from our enemies than our friends.

What doesnt kill us only makes us stronger. I want to take any anger I have for the people who have done wrong by me and then use it to become a more successful and stronger person. I think this is the way to deal with them, dont let them boss you around.

I want to do this because pretty much all the time I just want to tell them to get f**d

I work with some people who think they are above everything. Its just a small company with unqualified people doing jobs they would never normal get.

Obviously, they lack confidence because when they cannot do basic tasks in their job professionally, they throw fits and lash out at others. These people are adults. Its sad to see people acting this way.

I got in a huge arguement with the trainer because he thought he had the right to verbally abuse me. Instead of falling into the idiots trap, i should have just laughed because i know better. Obviously, he lacks that common sense or respect for other people.

One of my coworkers said There is more expected from those who have a good life. I think people who are arrogant and childish lack love and understanding. They are trying to make up for it but acting silly.

im trying to be more compassionate and understanding for those who need it.