get my DSL line up and running without tearing my hair out!

I’ve been very frustrated with our provider. If I’m going high-speed, I think I’m going with our cable guys…

can’t get the signal yet…soon, soon.

And unfortunately our existing phone provider has NOT been the smoothest vendor out there. They qualified the wrong phone line, and the line that’s supposed to be DSL-qualified is just DEAD.

I am more and more understanding why people decide to just jump off the upgrade train. When I called the DSL folks this morning, they couldn’t tell me why the line wasn’t working, told me I needed to call the local repair line…and they didn’t have the number.

I’m going to see if I can’t use this as a lesson in patience, and learning about how to provide better service.