take my favourite pants back to the store and ask for a refund because the are falling apart

So I gave out to my colleagues how the manager in the branch was such a dick and how I will never set foot into the store again, unless it’s got to do with business.
I had my vouchers changed to a different store, which only has a girl’s collection. So bf wasn’t happy that he couldn’t get free nice clothes anymore, so I changed my vouchers back to the one and only store with a men’s collection. Then, yesterday, out of nowhere, I get this phonecall from another person working in said branch, who told me that my manager had mentioned the whole incident to him and that he would reimburse me for the pants. All I could say was thank you and how I was looking forward to visiting them soon.
So bollox to having a backbone and yay to my manager and your different manager in the store for rectifying the situation.

“Congratulations! You’ve finished take my favourite pants back to the store and ask for a refund because the are falling apart”

Technically, that’s true.
Had I called this goal “get a refund” I couldn’t cross it off the list. Patrick, the Assistant Manager of the Kalverstraat, Amsterdam branch of a clothing company starting with “me” and ending with two “x”, has never called me back.
His loss. I will spend my clothing vouchers in another branch.
I was pleased to hear my own Assistant Manager gave out about his being very unfriendly to Head Office employees as well.
Proves to me that I am not imagining everything, but that he is a real dick.
So, setting the goal was not really worth the trouble, I don’t want to spend time anymore thinking about it (negative energy!), and had I worded the goal differently, I’d not say I’ve done this but I’ve given up.

I am definitely through with the Kalverstraat store. Unless I get a full refund. But now, I don’t even have the pants to prove my point anymore!

...which doesn’t mean I got my money back.
I bought the pants in September last year, and the store manager was being difficult about this straight away, asking me what the hell I did to them… Well, I can honestly say (which I didn’t to him) that I wore them… a lot… like all the time. And I gained tons of weight since I bought them. But to me, that’s no reason for the back pocket button to just fall off (it did not ricochet cartoon-like through the room when I sat down or anything), nor for the belt loops being sawn through within having worn them twice with a new leather belt. Those two things have nothing to do with how long I had them. The rubbed off corderoy would not keep me from wearing them, but if I can’t wear them with a belt, I might as well run around without pants, if you catch my drift.
Aren’t pants supposed to hold for like a year or something?
Anyway, the manager took my number and my pants and said he would ring me back coming week, after he’s spoken to his regional manager… What a whimp. If his tills are broken, I’ll probably have to ring my manager before doing anything about his problem as well. Not! I’m not anything like that.
This is about money and some sort of pride issue, since I am an employee and not a normal customer… The senior staff also always make remarks on how we office staff have more days off. I did say that the pants had been broken a while, and I just didn’t have the day off to come around to the shop. I mean, is it my fucking fault that he chose to talk people onto buying fashion for a living?!? I didn’t, and I like my cushty office job at this particular moment in time, so bugger off, Patrick Sleazy (his name really is Patrick, and I couldn’t care less about his last name)!
I just know one thing for sure: next time we can choose which shop we’ll spend our 450,- EUR worth of vouchers in (and we have to), I’ll go for a different one. The senior staff in the Kalverstraat branch are so arrogant!

I really liked them a lot, but the time has come to return them:
the corderoy rubbed off where it theoretically can’t, the two slings that hold the belt have ripped, and one metal button has come off, leaving a hole where it was.
I am distraught because I really liked them very much, but I will return them to the store. Now, here comes the funny part: when I bought them in September, I had no clue that by January, I’d be working for the company I bought’em from.
And I work for the till helpdesk, so if store staff need an old transaction receipt, they can get it from me. Only logical that I got all the old sales data for my own purchase out of the system.
So I hope on the weekend I’ll find the time to go to the store and get my 59.95 Euro back.