to include, ”... without f^cking it up.”
I’ve really enjoyed this job. Lots of admin work to do, but it all seemed to be going rather well. As I neared my final week, however, I was beginning to feel a bit swamped. I still seemed to have a lot of work left to finish off. Stressful, yes… but everyone else seemed to be able to get their stuff done, so I figured I’d just have to pick up my game a little.
This last week, however, it’s become evident that I’ve really been doing things the hard way. For example, I was preparing resources (searching them out on the system, printing, laminating and chopping them up to send out to clients), when someone commented, “you know, you don’t have to do that. Just print them out and let the clients cut them up to use.”
No worries. Wish I’d known that earlier, but at least it would save me some time now.
I’ve since discovered, that I don’t even have to organise the resources. I could have asked the assistants to do it. That would have saved me stuffing around finding the resources, fixing them up when the system inevitably deleted graphics, and then printing them out… when I could get the printer to work. (There have been all sorts of computer and printer issues, becuse they’d only just moved into the building when I arrived, and the IT guys couldn’t seem to figure out how to link them up properly. Gah!)
I was also told that:
- I didn’t have to print reports and letters on the coloured printer (had to keep checking that there was paper in the tray, and not card-stock);
- I wasn’t required to package up reports and letters etc. for posting, as the admin staff could do that;
- I didn’t even have to type up the reports and letters, as I could have dictated them for typing.
So, here’s me, in a panic, because it’s my last day, and I still have work to do. I spoke to my line manager this morning, and said that I’d come in on Monday to finish everything off.
Admittedly, I’m a bit of a last-minute girl anyway. But, when I think of the amount of energy I’ve spent on unnecessary tasks… well, there’s not much I can do really, except learn from the experience.
How to make my next experience better.
Originally, I was going to type that as, what I did wrong. But, I’m going to try to look at this positively, just as I would with the clients I see.
I think it’s all in the asking.
Firstly, I need to ask questions, rather than assuming. Lots of questions. ‘Dumb’ questions, too. It would have been better if I’d asked for help, rather than trying to do everything on my own. For instance, if I’d asked for help with preparing the resources, rather than nutting it out all on my own, I would have found out that I shouldn’t actually have been doing that!
I also needed to pull people up and ask how they go about completing tasks. Although, I did ask that right at the start, but at the time I was (appropriately) only given a general overview. Had I kept asking, and asked questions about specific processes, I’d have known most of this much earlier.
I’ve managed to stop kicking myself, and am reminding myself that it’s my first job here, and my first locum job anywhere. As long as I apply the lessons learned along the way to my next job, then it’s not so bad.
I keep telling myself that every experience, good or bad, is an experience. Even if all you discover is that you never want to repeat the experience, you’ve still learned something.
:::sigh:::
Overall though, I really have enjoyed this job. The staff have been wonderful, and very supportive… especially whilst I was running around like a headless chicken the last few days. I’ve only known them for just over a month, but I’m going to miss them. The two secretaries gave me a farewell card this afternoon (they didn’t know I’d be coming back Monday), and I feel quite special, because they didn’t do the same for the other locums. In fact, they waited until the others had left before they came into my office. I’ll be sad to say goodbye on Monday.